Support Center

eBook In-Page Video Will Not Work At All

Last Updated: Mar 22, 2016 03:05PM MDT
Your Apple or Android device or computer must have and be connected to a consistent, high speed wifi/internet connection for the in-page/embedded video clips in your eBooks to work.

If the embedded/in-page videos are not working at all for you use the "Video Segments" chapter in the Table of Contents for your eBook. The "Video Segments" chapter has the direct links to either the LDS.org or YouTube source videos and opens them in your internet web browser app or program.

If your device can successfully play videos on LDS.org and YouTube then the "Video Segments" chapter video links should successfully work as well.


 

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