Support Center

Listening to mp3 Audiobooks in the DB App

Last Updated: Nov 06, 2015 11:19AM MST
Requirements:

To listen to your mp3 audiobooks in the Deseret Bookshelf app make sure your Apple device has iOS 8.0 or higher and your Android device has Android 4.4 or higher.

Make sure you have version 3.5 of the Deseret Bookshelf app installed on your Apple or Android device.

If you have consistent, high speed wifi/internet for your device and enough free memory space on your device you can successfully listen to your mp3 audiobook in the Deseret Bookshelf app.

Finding Your mp3 Audiobook:

If your mp3 audiobook is not showing up on your Apple or Android device logout of the Deseret Bookshelf app and then log back in: Tap the “circle with three horizontal lines” icon at the upper left corner to bring out the menu bar along the left hand side of the screen. Select the “gear/cog wheel” icon or “person/settings” icon at the bottom left and tap the red logout. Log back in with the Deseret Book email address login and your Deseret Book password. You should be able to see you mp3 audiobook in your list.
 
If your mp3 audiobook is still not showing up then make sure you are in a place with consistent, high speed internet and reinstall the Deseret Bookshelf app on your Apple or Android device:
 
Apple Devices:

1. Delete the Deseret Bookshelf app from your device: Go to your main app screen, hold your finger on the DB Bookshelf app icon until it wiggles, tap the “x” in the upper left corner of the DB Bookshelf icon and tap “Delete” in the popup.
 
2. Go to the Apple App Store on your device and Install/Update the Deseret Bookshelf app: Find the Deseret Bookshelf app and tap "Free" or the Cloud icon with the down arrow. A circle with a square in the middle appears, the outline of the circle gets thicker in a clockwise direction as the app downloads and installs. Tap the “Update” button if one appears otherwise tap the “Open” button, tap or swipe through the Deseret Bookshelf app introductory messages and/or tap the “x” to close the little window.
 
3. Login to your Deseret Bookshelf app with your email login and your Deseret Book password.

Android devices:
 
1. Go to the Google Play Store on your device and search for "Deseret Bookshelf". Tap Deseret Bookshelf LDS e-reader.
 
2. Tap the "Uninstall" button, tap the "Install" button when it appears, tap the "Open" button when it appears.
 
3. Login to your Deseret Bookshelf app with your email login and your Deseret Book password.

 
Thank you for being a Deseret Book customer!!

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