Support Center

Canadian Shipping

Last Updated: Jan 29, 2016 01:55PM MST
Standard
Carrier - US Postal Service/Canada Post -
Shipping Time - 7 - 21 Business Days
Shipping Rates - U.S. $5.75 per order plus U.S. $2.00 per item*

Priority ** (No PO Boxes)
Carrier - DHL Courier
Shipping Time -  3-4 Business Days
Shipping Rates -U.S. $6.95 per order plus U.S. $3.95 per item*

**Canadian shipments may be subject to goods and services tax, provincial sales tax, duties, or handling fees based on the product, amount of purchase, and the province. On Priority shipping a delivery and processing fee is charged at the door.  This is separate from shipping and handling assessed and collected by Deseret Book.

Important Information for Canadian Shipments
All Canadian orders orders over $100.00 should select Priority Shipping so that it is trackable and insured.  If Standard is selected on an order of this size, the customer assumes liability for the package and is not eligible for a refund should package be lost or damaged in transit. 

All pricing and invoicing is in U.S. dollars and must be paid for in in U.S. Funds. For current exchange rates visit:
http://finance.yahoo.com/currency-converter/

If the package is being delivered to a Post Office Box in Canada it will be delivered by Canada Post.  An additional handling fee of CN $5.00 and GST on non-prescribed goods may be charged by the local post office.
Priority orders received before 10:00 a.m. (U.S. Mountain Time) Monday through Friday will be shipped the same day. Priority Orders received after 10:00 a.m. (U.S. Mountain Time), or on Saturday or Sunday, will be shipped the following business day. (This applies to orders that have in stock merchandise and does not contain any special requests or instructions.) If you have questions about a shipment please call 1-888-846-7302 or email service@deseretbook.com.

Important Note Regarding Shipping and Delivery Estimates
All "gift" shipments (merchandise being shipped to an address different from the billing address) will add one extra day to the availability time.

Please note that on each book/product's page there is an availability statement. For example: (Available to ship 1 - 2 days). This statement refers only to that product's availability. For a complete estimate of when you may expect delivery, add the availability estimates to the estimated shipping time for the shipping option of your choice.
Availability + Shipping Option = Delivery Time

Example: Ships in 2-3 Business Days + US Standard 5-7 Business Days = 7-10 Business Days Arrival Time


Surcharges & Pre-order Charges
Additional shipping charges (surcharge) may apply to large pictures, emergency preparedness items, multi-volume sets, and figurines (due to their size and weight). The charge varies based on the size and weight of the item.
Items that are Pre-order that are ordered along with other merchandise will have an additional $3.75 Surcharge added to cover the expense of shipping the product separately.  Unfortunately we are unable to hold the entire order to ship together when the pre-order becomes available.

 *An "item" is a product priced at U.S. $2.00 or more. Items priced at U.S. $1.99 or less will not incur the per item charge until the accrued total of all items under U.S. $1.99 reaches U.S. $2.00. The per item charge will only be incurred once for all items price under U.S. $2.00.

Contact Us

d587a11dd557fa33ac71ee324811537b@deseretbook.desk-mail.com
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